Welcome to Ald Amaze!

Delivery & Shipping

ALD AMAZE GMBH has two warehouses in Germany and UK to better serve our customers. We always keep a large amount of inventory to meet our customers’ demands and can ship out non-OEM orders within 24 hours. If we are out of stock, we will provide an estimated arrival date and arrange production immediately.

1. Volume orders & Bulk orders

Please inform your sales rep of upcoming bulk orders and we will provide an estimated time frame according to your specific order. We will keep you updated throughout the whole process.

Customized orders & OEM orders

For OEM (private label) orders and out of stock products, the order lead time is approximately 3-4 weeks after confirming order and sending in a 40% deposit.

1. B2C Shipping

For B2C order, DHL, have daily services from Düsseldorf to all major cities around the EU, delivery time is usually 1-3 business days.

Standard delivery (2-3 working days) is €4.99 per order for Germany address. Delivery service – Deutsche post.

Standard delivery (2-3 working days) is £3.99 per order for UK address. Delivery service – Royal mail.

2. Air Cargo

If your order package is 100kg or above, you can choose to use Air Cargo. The shipping cost is much more favorable than Express, but you need to pick up the goods at your nearby Airport and clear customs by yourself. The delivery time is about 3-7 business days.

3. EX Works

"EX Works" means customers will take care of the delivery after the ordered products are available for shipment from our warehouses in Germany. Please indicate the valid courier account number before shipment, so we can inform the courier to collect the goods from our warehouses. Additionally, customers can also arrange couriers, forwarders, and shipping agents to come collect goods from our warehouses.

If using Ex Works for shipment, Ald Amaze Gmbh will not charge a shipping fee, however, if customers ask us to deliver goods to their courier, we will add the necessary transport fee onto the proformal invoice.

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